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How to cancel Planet Fitness

Cancel in person, by mail or online. Give at least 8 days' notice before your billing date.

First: cancel wherever you are billed. If Apple, Google, Roku, Amazon or a phone/TV provider bills you, cancelling on the company's own site will not stop the charges.

Steps

  1. Pick one method: visit your home club in person, mail a written notice to your home club asking to end your membership, or log in to the member portal on planetfitness.com.
  2. Do it at least 8 days before your next billing date (monthly memberships) or before your annual fee date (annual fees).
  3. Keep proof of the cancellation: a confirmation, a copy of the letter, and the date you sent it.
  4. Check your next statement. Planet Fitness says billing changes can take up to 7 days to take effect.

Good to know

Refunds and fees

Planet Fitness's customer service page does not state refund rules. The $58 buyout fee above applies to early termination of a term membership.

Official source

Planet Fitness: Customer service and FAQ
Last checked October 3, 2026.

Stuck, or need it in writing?

Generate a clear written cancellation request to send by email or mail. Keep a copy with the date you sent it.

Write my cancellation letter

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